Physiotherapy Patient Survey
Physiotherapy Patient Survey
Knowing where to focus your energy and resources is the first step to a successful practice. The best way to figure it out? Get to know your target audience.
We surveyed over 1000 Australians to help physiotherapists understand their expectations, attract more new patients, and build loyal relationships.
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Why are Australians living with pain?
Many Australians are suffering silently with long term or chronic pain. Taking a closer look at patient blindspots can help physiotherapists connect with the Australians who need them, and address those unseen gaps in care.
1 in 3
Australians suffer from chronic pain.
39%
of Australians have left serious pain or injuries unattended, sometimes for weeks, months, or even years. About 14% of them are still in pain today.
Serious pain
was more likely to be left unattended by those suffering from chronic pain
Are costs holding Australians back?
About half of Australians think the cost to see a physiotherapist is too high, but there’s a lot of misunderstandings about who covers those costs. Addressing those could make it easier for patients to access care, and easier for your practice to attract new patients.
52%
of Australians feel the cost of seeing a physiotherapist is too expensive.
Only 55%
of Australians know they could get a Medicare rebate with a referral from their GP.
82%
of Australians believe physiotherapy should be covered by Medicare.
Do you have a healthy network? You need one!
Your relationships with other health providers are vital to the success of your practice. From recommendations to secondary services, having a healthy network with different specialties in your area is essential.
60%
of Australians turn to their GP when looking for a recommendation for a physiotherapist.
47%
of Australians said package deals with additional services appealed to them
Only 2%
of Australians look to social media when they’re choosing a physiotherapist.
Download the free survey now
A one-size-fits-all approach won’t work for physiotherapy patients in Australia. Download the full survey to find out how to reach more patients, and how to exceed their expectations.
Get listed on Australia’s largest patient platform
1 in 3 Australians use HotDoc to find, book and manage appointments, with 70,000 bookings made each day. Make it easy for patients to find and connect with your practice via the HotDoc app or website.
