WEBINAR SERIES
Living with COVID-19
A Guide For General Practices
Explore the ways your practice can navigate COVID-19 as we move away from the lockdown model.
How will you manage an exposure at your GP clinic if (or when) the time comes? How can you manage the effects of burnout while dealing with staff shortages? What can you do to maintain viability through the changing COVID-19 landscape?
Our panel of experts will walk you through some of the challenges ahead and how you can prepare. Register now to find out how you can manage risks and inconveniences to keep your practice, staff, and patients in great health.
Sessions in this Series
Watch the trailer for each session to get an overview of the content that will be covered
SESSION 1
Preparing Your Practice
SESSION 2
Workforce Challenges
SESSION 3
Business Processes and Systems to Safeguard Your Practice
- Why COVID-19 is causing staff shortages
- How to keep your practice running if positions can’t be filled
- Ways your team can increase efficiency for better outcomes
- The importance of recognising burnout in your staff
- How you can manage burnout for a happier and healthier team
Register to watch now ON DEMAND
- Which metrics to track for financial viability and success
- How adopting technology will increase efficiency & effectiveness
- How to prepare for accreditation during the new COVID-19 climate
- Improving procedures and services for steady revenue
- The quality improvement activities your practice needs
Register to watch now ON DEMAND
Meet Your Panelists
Riwka Hagen
Founder & Principal Consultant of medical Business Services
Starting her professional career as a Medical Scientist, Riwka successfully implemented and managed a regional laboratory of a major pathology provider before embarking on a career of medical practice management and General Practice accreditation surveying. She is the founding member and administrator of the Facebook - Practice Managers Network, a highly respected and worldwide forum for medical practice management networking.
Website
Kim Poyner
Founder of MediCoach
Kim Poyner has an extensive history working with medical centres and Primary Health Networks to train medical professionals in Behaviour change theory and Chronic disease management. Kim was awarded the 2015 Australian Best Practice Nurse award in Chronic Disease Management and has successfully completed her NBME exams for international endorsement of her coaching qualifications. In addition, she is training Health Professionals across Australia in the Health Care home trial, readiness projects, and Quality Improvement strategies. Through her business MediCoach Kim mentor’s nurses and organisations to achieve their best, ensuring they are resilient in the changing health landscape.
Website
Chris Smeed
CEO & Co-Founder of Cubiko
Chris Smeed is the co-founder and CEO of Brisbane-based software startup Cubiko, an innovative platform dedicated to helping general practices gain insights into their business. For the last seven years, Chris has seen first hand the opportunities that can be realised through harnessing the power of practice data, having worked previously as Director of Finance and Business Development at Inala Primary Care. Chris is a surveyor for AGPAL and a Director for a number of companies across both the not-for-profit and commercial start-up space and is renowned for his enthusiasm, high energy, commitment, and proactive approach to making practice life healthier.
Anna Davidson
Director at Nelson Plaza Clinic
Experienced Director with a demonstrated history of working in the community and healthcare industries, with a background in Law, Public Sector Management, Government Funded Services, Non Government Organisations and General Practice Management. Skilled in Advocacy, Community Building, Governance, Management, Start-ups, and Strategic Planning. Special interest in Collaborative Solution Finding. Graduate of Australian Institute of Company Directors. Member of OzSAGE, a multi-disciplinary network of Australian experts who provide well-researched and robustly debated independent advice to inform the common national goal of achieving an exit strategy from this pandemic with the best possible health, social and economic outcomes. BA/LLB(Hons) GDipLP CertPSM GAICD
